The system behind sterile.
Specialist maintenance, repair, and installation for sterile processing equipment. See every request, follow the work, and access your service records through the Sanos customer portal.
Take a guided tour. No sign-in required.
Specialist care.
For critical equipment.
Expert service for the equipment your sterile processing department depends on. From steam sterilizers to washer-disinfectors.
Making the invisible, visible.
Your portal shows what’s been done, what’s coming and what needs attention — at a glance. It keeps you audit-ready, with clear service records and compliance documentation, all in one place.
- Track requests from first response to resolution
- See technician location and ETA when en route
- Keep messages and completed job cards together
- Create clearer requests with AI-assisted writing
No sign-in required. Take the guided tour or explore on your own.
View service requests by site and follow the status of each ticket.
At your desk or on the move. Actual portal screens. Example data shown.
If we can’t prevent it, we fix it — fast.
Planned maintenance stops most issues before they start. And, if something does go wrong, we’re there within 24 hours — with the parts and experience to fix it first time.
View all servicesSee what’s working. Fix what’s not.
Fix rates, turnaround times and uptime — all tracked and measured. Because better service starts with better insight.
From acknowledgment to resolution, you can see where your ticket sits in our system and how the work is moving forward.
The Sanos approach
Support you can sign-up to.
No call-out fees. No gaps. Always-on service, from day one.