Sierra BiomedSanos

Introducing our new name

Sierra Biomed is becoming Sanos.

Sierra Biomed becomes Sanos on November 1, 2026.

A new name. The same commitment.

Your existing contracts, pricing, and service coverage stay in place. You’ll continue working with the team and leadership you know.

We’re building on that foundation with investment in technical training, repair and maintenance parts, and clearer communication through the Sanos Insights customer portal.

Sanos technician kneeling in front of a washer-disinfector with its service panel open

The system behind sterile.

We maintain, repair, and install the equipment your sterile processing department depends on. From sterilizers to washers, Sanos gives hospitals and surgery centers one team to call and clear records of every service visit.

Enter your details to start the guided tour.

Explore the equipment
Reference-based Getinge GSS67 steam sterilizer with brushed stainless steel, a recessed white control panel and a wheeled loading trolley

Specialist care.
For critical equipment.

Expert service for the equipment your sterile processing department depends on. From steam sterilizers to washer-disinfectors.

Making the invisible, visible.

Your portal shows what’s been done, what’s coming and what needs attention — at a glance. It keeps you audit-ready, with clear service records and compliance documentation, all in one place.

  • Track requests from first response to resolution
  • See technician location and ETA when en route
  • Keep messages and completed job cards together
  • Create clearer requests with AI-assisted writing

Enter your details, then take the tour or explore on your own.

Sanos customer portal showing service requests with ticket numbers, sites, and current statuses
Sanos customer portal on a phone, showing the service performance dashboard with example data
Explore the portal

View service requests by site and follow the status of each ticket.

At your desk or on the move. Actual portal screens. Example data shown.

STERIS washer-disinfectors with open instrument racks and a loading trolley

If we can’t prevent it, we fix it — fast.

Planned maintenance stops most issues before they start. And, if something does go wrong, we’re there within 24 hours — with the parts and experience to fix it first time.

View all services

See what’s working. Fix what’s not.

Fix rates, turnaround times and uptime — all tracked and measured. Because better service starts with better insight.

From acknowledgment to resolution, you can see where your ticket sits in our system and how the work is moving forward.

The Sanos approach
Sterile processing department with washer-disinfectors and loading carts

Support you can sign-up to.

No call-out fees. No gaps. Always-on service, from day one.